Privacy Policy
This Privacy Policy outlines how AMERICAN DIESEL ("we," "us," or "our") handles your personal information when you visit, use our services, or make a purchase from our website (the "Site"), or interact with us in any way related to our offerings (collectively, the "Services").
By accessing or using any of our Services, you agree to the practices described in this Privacy Policy concerning your information. If you do not agree, please do not use our Services.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or how we manage data. We'll always post the revised policy on our Site and update the "Last Updated" date. Any significant changes will be communicated as required by applicable law.
Information We Collect
The personal information we gather depends on how you engage with our Site and Services. "Personal information" refers to data that can identify, relate to, describe, or be associated with you.
Information You Provide Directly: When you interact with our Services, you may provide us with:
. Contact Details: Your name, shipping address, billing address, email address, and phone number.
. Order Information: Details related to your purchases, including payment confirmations.
. Account Details: If you create an account, this includes your username, password, and security questions.
. Customer Service Interactions: Any information you share when communicating with our support team.
You can choose not to provide certain information, but this might limit your ability to use or access specific features of our Services.
Information Collected Automatically (Usage Data): As you use our Services, we automatically collect certain data about your interaction, which we call "Usage Data." We use technologies like cookies, pixels, and similar tools to do this. Usage Data may include:
. Device and Browser Information: Details about the device and web browser you're using.
. Network Connection Information: Your IP address and details about your network connection.
. Interaction Data: How you use our Site and account, including pages viewed and actions taken.
Information from Third Parties: We may also receive information about you from third-party partners and service providers that assist us in operating our Site and Services. These include:
. Platform Providers: Such as Shopify, which powers our online store.
. Payment Processors: They collect payment details (e.g., credit/debit card information, billing address) to process your transactions securely.
. Tracking Technologies: When you visit our Site, open our emails, or interact with our ads, certain information may be collected by us or our partners using online tracking tools like pixels, web beacons, and cookies.
Any information obtained from third parties is handled in accordance with this Privacy Policy.
How We Use Your Information
We use your personal information for various purposes to provide and improve our Services:
. Fulfilling Orders and Services: To process payments, manage and fulfill your orders, arrange shipping, handle returns and exchanges, and maintain your account. This is essential for our contract with you.
. Marketing and Promotions: To send you marketing communications, advertisements, and promotional offers via email or other channels. We may also use this information to tailor our Services and advertising on our Site and other platforms to your interests.
. Security and Fraud Prevention: To identify, investigate, and prevent fraudulent, illegal, or malicious activities. If you have an account, please keep your login credentials secure.
. Communication and Service Enhancement: To provide customer support and continuously improve our Services, ensuring we can effectively respond to your needs and maintain a strong business relationship.
Cookies
Our Site uses cookies and similar technologies. These help us operate and improve our Site and Services, remember your preferences, and understand how users interact with our Services for optimization purposes. Third-party service providers may also use cookies on our Site to personalize services and advertising.
Most web browsers accept cookies by default, but you can usually adjust your browser settings to remove or reject them. Please note that blocking cookies might affect your user experience and the functionality of some Services.
How We Share Your Information
We may share your personal information with third parties under specific circumstances, consistent with this Privacy Policy:
. Service Providers: With vendors and partners who perform services on our behalf, such as IT management, payment processing, shipping and fulfillment, data analytics, customer support, and cloud storage.
. Business and Marketing Partners: To provide services and deliver relevant advertising. These partners operate under their own privacy policies.
. With Your Consent: When you direct, request, or otherwise consent to specific disclosures, for instance, when using social media integrations.
. Corporate Operations: Within our corporate group to facilitate successful business operations.
. Legal Compliance & Business Transactions: To comply with legal obligations (e.g., subpoenas), enforce our terms of service, or in connection with business transactions like mergers or bankruptcies. We also share data to protect our rights, the rights of our users, or others.
We disclose categories of personal information like contact details, order information, usage data, and approximate geolocation (derived from IP address) to these recipients for the purposes outlined above. We do not use or disclose sensitive personal information without your explicit consent or for profiling.
Third-Party Websites and Links
Our Site may contain links to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of these external sites. We encourage you to review their privacy policies and terms if you visit them. Our inclusion of these links does not imply endorsement unless otherwise stated.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.
Data Security and Retention
While we implement robust security measures, please understand that no system is entirely impenetrable. We cannot guarantee absolute security for information transmitted over the internet. We advise against sending highly sensitive information through insecure channels.
We retain your personal information for as long as necessary to maintain your account, provide our Services, comply with legal obligations, resolve disputes, or enforce our agreements and policies.
Your Privacy Rights
Depending on your location, you may have specific rights regarding your personal information. These rights are not absolute and may be subject to certain conditions or exceptions under applicable law:
. Right to Access/Know: You can request access to the personal information we hold about you and details on how we use and share it.
. Right to Delete: You can request the deletion of your personal information that we maintain.
. Right to Correct: You can request corrections to inaccurate personal information we hold about you.
. Right of Portability: In certain cases, you may request a copy of your personal information and ask us to transfer it to a third party.
. Restriction of Processing: You might have the right to ask us to limit or stop the processing of your personal information.
. Withdrawal of Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.
. Managing Communication Preferences: You can opt out of promotional emails by using the unsubscribe link in our emails. We may still send non-promotional messages related to your account or orders.
To exercise any of these rights, please contact us using the details below. We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to make requests on your behalf; we will require proof of their authorization.
Complaints
If you have concerns about how we handle your personal information, please contact us directly. If you're not satisfied with our response, depending on your location, you may have the right to lodge a complaint with your local data protection authority.
International Data Transfers
Please be aware that your personal information may be transferred, stored, and processed in countries outside your own, including by our staff and third-party service providers. For transfers of personal information out of Europe, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or equivalent agreements, unless the transfer is to a country deemed to provide adequate protection.
Contact Us
For any questions about our privacy practices, this Privacy Policy, or to exercise your rights, please reach out to us:
AMERICAN DIESEL
Address: Marietta Street 101, Atlanta, NW 30303
Email: info@american-diesel.shop
Phone: +1 678-293-4249